0333 772 0692

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Virtual Receptionist Service

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**Telephone Answering In A Crisis**

‘Crisis Ready or Crisis Chaos?’ Be it 2-14 day staff isolation periods, lock downs, closures or weather, fire, systems failure or power outage, what happens in your office or reception when there is a staff shortage or a major incident that demands your attention or sends the phones into meltdown? Subscribe to a call management package today and whether we take the calls or not, you will at least be crisis ready!

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Telephone Receptionist

Our virtual receptionist service team has been supporting businesses since 2003. Let’s face it, answering calls all day is not your main job. You create, build, fix, design, or generally geek out on whatever it is your business specialises in. So when you hand over your business calls to someone else you need to be confident that they are 100% professional, capable, affordable, and know how to use good, old-fashioned common sense while you get on with your work.

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Virtual Receptionist Service

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£39.95

per month

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About Our Virtual Receptionist Service

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Virtual Receptionist Service

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Have Questions?
Call us 0333 772 0692

or Request a Call Back
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Virtual Receptionist Service carries a minimum 3 month contract, after which time we require a month’s notice to terminate.
All prices listed are exclusive of VAT and are subject to change.

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Businesses with call volumes of 75 or more per month may be eligible for reduced per call rates. Please contact us for an individual quote.

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“Factotum provide us with an invaluable service, the team are great and they ensure we never miss a call! A fantastic service by fantastic people.”
Exact Outsourcing

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Here’s how it works:

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1. A member of our Virtual Receptionist Service team will either speak with you over the phone or meet in person to go over the ins and outs of your business. Everything from staff details to the colour of your front door.

2. We use this information to create a personalised profile then go over the brief process of how to divert your phones.

3. We test all your specified message sending options and transfer lines.

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If your business needs a bit more than our virtual receptionist service, we’re ready for you! This could include…

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Logging into your CRM to complete a “Customer Form”

Logging support calls for your technical team

Registration of candidates for upcoming training courses or events

Processing of payments via your secure online terminal

Diary management

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“Factotum play a massive role and are a big part of our team”
Printing.com

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If we have not listed a service your business requires, please ask… We would be happy to build a bespoke package just for you.

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“Having a dedicated call answering service specifically designed for start up businesses has given me the opportunity to portray a professional business image in a cost-effective way”
Safeclean Cambridge

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Frequently Asked Questions

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Any questions about our virtual receptionist service?
Please call us on 0333 772 0692 or Contact our virtual receptionist service team.

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Virtual Receptionist Service UK

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CONTACT US
Factotum Limited
6 The old Railway Station
Green Road
Newmarket
Suffolk
CB8 9WT
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