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Our virtual receptionist service team has been supporting businesses since 2003. Let’s face it, answering calls all day is not your main job. You create, build, fix, design, or generally geek out on whatever it is your business specialises in. So when you hand over your business calls to someone else you need to be confident that they are 100% professional, capable, affordable, and know how to use good, old-fashioned common sense while you get on with your work.Our in-house Virtual Receptionists answer your in-bound business telephone calls on your behalf using your company greeting.
Factotum offers an excellent telephone answering service. During our busy periods, if all our staff are engaged on the telephone speaking with clients, we can be assured that any additional calls will be answered by Factotum.
We know that all calls will be answered promptly, professionally and we receive the enquiry details within minutes which then deal with. This gives us total peace of mind that all our calls are answered and handled professionally and nothing is missed.
The insurance broking network is a complex communications system between customers, brokers, broker support team, and insurers. It is essential that we remain in contact with all elements at all times to ensure that we provide an excellent customer service.
That is why we can always rely on Factotum to provide us with a quality holiday telephone answering service to ensure that we always remain in contact, with no breaks in the chain. Not only can we keep our existing customers satisfied, but it also gives us the opportunity to know that new prospective customers are dealt with professionally and courteously. We therefore have no hesitation in recommending Factotum’s services to all who may need them.
