0333 772 0692
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‘Crisis Ready or Crisis Chaos?’ Be it 2-14 day staff isolation periods, lock downs, closures or weather, fire, systems failure or power outage, what happens in your office or reception when there is a staff shortage or a major incident that demands your attention or sends the phones into meltdown? Subscribe to a call management package today and whether we take the calls or not, you will at least be crisis ready!
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Our telephone answering service team has been supporting businesses since 2003. Let’s face it, answering calls all day is not your main job. You create, build, fix, design, or generally geek out on whatever it is your business specialises in. So when you hand over your business calls to someone else you need to be confident that they are 100% professional, capable, affordable, and know how to use good, old-fashioned common sense while you get on with your work.
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Have Questions?
Call us 0333 772 0692
or Request a Call Back
[formidable id=3]
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Telephone Answering Service carries a minimum 3 month contract, after which time we require a month’s notice to terminate.
All prices listed are exclusive of VAT and are subject to change.
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“Factotum provide us with an invaluable service, the team are great and they ensure we never miss a call! A fantastic service by fantastic people.”
Exact Outsourcing
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1. A member of our Telephone Answering Service team will either speak with you over the phone or meet in person to go over the ins and outs of your business. Everything from staff details to the colour of your front door.
2. We use this information to create a personalised profile then go over the brief process of how to divert your phones.
3. We test all your specified message sending options and transfer lines.
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Logging into your CRM to complete a “Customer Form”
Logging support calls for your technical team
Registration of candidates for upcoming training courses or events
Processing of payments via your secure online terminal
Diary management
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“Factotum play a massive role and are a big part of our team”
Printing.com
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If we have not listed a service your business requires, please ask… We would be happy to build a bespoke package just for you.
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“Having a dedicated call answering service specifically designed for start up businesses has given me the opportunity to portray a professional business image in a cost-effective way”
Safeclean Cambridge
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Any questions about our telephone answering service?
Please call us on 0333 772 0692 or Contact our telephone answering service team.
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