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Telephone Answering Services for UKALA members!

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**Telephone Answering In A Crisis**

‘Crisis Ready or Crisis Chaos?’ Be it flood, fire, health, snow, power outage or 2-14 day staff isolation periods, even lock downs and closures, what happens in your office or reception when there is a staff shortage or a major incident that demands your attention or sends the phones into meltdown?

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In an industry where communication, cost management, staff levels and customer service has never been so important, by partnering with Factotum you can be confident that your letting agency is able to achieve imaximum performance and efficiency. Factotum provides outsourced telephone answering services that give you the flexibility and control to manage your inbound calls as you require:

• F/T or  P/T call answering for managing staff levels and operations
• Flexi-time or overflow for when your phone is unanswered or engaged
• Holiday,  short term or out-of-hours service based on your needs

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TELEPHONE ANSWERING SERVICE AGREEMENT FOR UKALA MEMBERS

Please complete the following basic information to enable us to create a client profile within our system. Specific personnel, pricing, service details and call handling protocols will be validated in a follow up call by our quality control team when completing your set up.

[/et_pb_text][et_pb_text admin_label=”UKALA Sign up form” _builder_version=”4.4.7″]

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[/et_pb_text][et_pb_text admin_label=”Direct Debit Info” _builder_version=”3.19.9″ global_module=”52776″ saved_tabs=”all”]

Direct Debit

Under the Direct Debit Guarantee Scheme, we require an original instruction to your bank.

Simply click the image below to download a copy of the Direct Debit mandate then print, complete and return to Factotum Ltd, Unit 8 Swan Lane Business Park, Exning, Newmarket, Suffolk, CB8 7FN

Company Registration No: 444 57 88
VAT Registered: 798 5510 76

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