Dear Jac,

Just a quick note to say thank you so much for the service you and the girls at Factotum provide. I have been stunned at how its changed the way we work and how much more professional our appearance to customers has become. I was always cautious to give me number out to too many people as I knew how much it used to ring and annoyed some customers used to get when I would be on the phone for often over an hour during the day. Not to mention how frustrated I used to get when I could just get on with the task in front of me. That has all changed now. Not only that but with the form you have designed for your office angels to fill in and email me, I have never had such informed messages of customer details before. It sounds obvious but, often when you are on site and a potential new client rings I don’t always have pen and paper to hand to take down details and I rarely remember at the end of the day that they have called. With your system I get a form with all there contact details on along with the inquiry emailed to me. I then have all this information on my phone which I can refer back to at any point. The End of Week email reminding me who has called is also very helpful to stop me forgetting. This is a fantastic service and I plan continue using yourselves in the future, as this saves a lot of money on employing a secretary.

Many Thanks again, Ben Creasy- Zion Landscapes, Suffolk