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What happens to your business when an unexpected disaster occurs? Chances are you are thinking it won’t happen to your business, and you will sort it out if it does! But how much does that decision cost your business if a dilemma occurs?
What Can Go Wrong?
Our Contingency Call Management Service is a low-cost 24×7 outsourced telephone answering service which sits in the background until you need it and can be activated within minutes to ensure continuity for your business at a time of dilemma.
Regardless of your industry or size of business, whether you have service level commitments to your clients or customers, or your business is open 24x7x365 for online income, being prepared for a dilemma is possibly your best investment you hope to never use.
Factotum offers an excellent telephone answering service. During our busy periods, if all our staff are engaged on the telephone speaking with clients, we can be assured that any additional calls will be answered by Factotum.
We know that all calls will be answered promptly, professionally and we receive the enquiry details within minutes which then deal with. This gives us total peace of mind that all our calls are answered and handled professionally and nothing is missed.
The insurance broking network is a complex communications system between customers, brokers, broker support team, and insurers. It is essential that we remain in contact with all elements at all times to ensure that we provide an excellent customer service.
That is why we can always rely on Factotum to provide us with a quality holiday telephone answering service to ensure that we always remain in contact, with no breaks in the chain. Not only can we keep our existing customers satisfied, but it also gives us the opportunity to know that new prospective customers are dealt with professionally and courteously. We therefore have no hesitation in recommending Factotum’s services to all who may need them.
