0333 772 0692
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‘Crisis Ready or Crisis Chaos?’ Be it 2-14 day staff isolation periods, lock downs, closures or weather, fire, systems failure or power outage, what happens in your office or reception when there is a staff shortage or a major incident that demands your attention or sends the phones into meltdown? Subscribe to a call management package today and whether we take the calls or not, you will at least be crisis ready!
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Many businesses offer breakdown, call out or recovery services which depend on ‘Out of Hours’ business. Others have a need to maintain Service Level Agreements or have a duty of care to existing clients. Either way, businesses often struggle to manage their phones other than maybe a divert to the mobile phone of the on-call employee:
Underneath the traditional 999 services also sit a vast network of emergency support services including:
Our 24×7 Call Management Service is a low-cost outsourced reception service which also means that your engineer or advisor is free to get on with the work at hand knowing that those calls are handled and distributed in a professional and consistent manner.
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Unsocial working hours in years past are now common place. Combine that with online search facilities and the result is that your prospects and customers research and make buying decisions 24x7x365 in today’s economy. However, most businesses are only open 40-60 hours a week!
Once someone has decided to buy or enquire about a product or service, they tend to act on impulse or it is put off and often never happens, and that is why your business needs to be prepared to take that call upon the consumers impulse 24 hours a day.
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Have Questions?
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