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Welcome to the Telephone Answering and/or Diary Management members benefit package for the Domestic Cleaning Business Network members.

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In an industry where cost management, staff levels and customer service delivery is so important, by partnering with Factotum you can be confident that your cleaning business is able to achieve maximum performance and efficiency.

Factotum provides outsourced virtual reception, telephone answering and diary management service to the cleaning sector. From sole traders and small businesses to multi-branch Ltd Companies, we have been working within the sector for over 15 years now.

We understands the demands of running a small business where the owner is a multi-tasker. We understand that you don’t always get to the phone because you are in the middle of a job. We understand that callers don’t always leave a message, or that your phone is engaged, and that they hang up and call your competition. Or you have a list of calls to return in between appointments or at the end of the day.

Our service gives you the flexibility and control to manage your inbound calls and/or diary as you require:

• Full or part-time call answering to fit your needs
• Online diary management service
• Overflow or auto-divert when engaged or unanswered.
• Holiday cover, lunch break or staff shortage cover.
• Standard service Mon-Fri 8.30am-5.30pm.
• Optional out-of-hours message service – ask for details.

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DCBN Virtual Reception

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£34.95

/ Month

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Price Includes First 10 Calls
Received Each Month

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Standard Calls Up To 6 Data Fields

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Call Charge
£0.98 Per Call

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Set Up Fees Waived

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Geographic And Non-Geographic
Numbers Additional £5/Month

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*Per Second Billing Option from 2.5p per second

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DCBN Virtual + Diary

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£39.95

/ Month

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Price Includes First 10 Calls
Received Each Month

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Standard Calls With 7+ Data Fields
And/Or Diary Management

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Call Charge
£1.67 Per Call

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Set Up Fees Waived

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Geographic And Non-Geographic
Numbers Additional £5/Month

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Holiday/Short Term

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£34.95

/ Month

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Nil Calls Included
All Calls Chargeable

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Standard Calls Up To 6 Data Fields
Message Taking Service

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Call Charge
£0.98 Per Call

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Set Up Fees Waived

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Geographic And Non-Geographic
Numbers Additional £5/Month

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[formidable id=15]

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Direct Debit

Under the Direct Debit Guarantee Scheme, we require an original instruction to your bank.

Simply click the image below to download a copy of the Direct Debit mandate then print, complete and return to Factotum Ltd, Unit 8 Swan Lane Business Park, Exning, Newmarket, Suffolk, CB8 7FN

Company Registration No: 444 57 88
VAT Registered: 798 5510 76

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