Factotum Stories

You’ve heard enough from our web content writer. How about something more personal? Yes, it’s still about call handling stuff from time to time, but now it’s candid! Have a look through our client stories, staff achievements and secret recipes, or even some tips on travel and running a successful business.

Consistent Professional Service

Consistent Professional Service

Dear Jac, Myself and Marek would like to say thank you for your consistent professional service. As a company, we decided to use Factotum as of late February '17 as our answering facility and we are very pleased with this service. The staff are always friendly ad...

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Always rely on Factotum…

"The insurance broking network is a complex communications system between customers, brokers, broker support team, and insurers. It is essential that we remain in contact with all elements at all times to ensure that we provide an excellent customer service. That is...

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Excellent, Prompt, Professional

Excellent, Prompt, Professional

“Factotum offer TBM an excellent telephone answering service. During our busy periods, if all our staff are engaged on the telephone speaking with clients we can be assured that any additional calls will be answered by Factotum. We know that all calls will be answered...

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Teamwork is the way forward

Teamwork is the way forward

Over the past couple of weeks life has taken me all over, emotionally and geographically. Bristol, London, the East Anglian coast, happy, frustrated, and darn right pissed off (on more than one occasion). Let’s start with Bristol and work our way to pissed off…...

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A fantastic service…

A fantastic service…

Dear Jac, Just a quick note to say thank you so much for the service you and the girls at Factotum provide. I have been stunned at how its changed the way we work and how much more professional our appearance to customers has become. I was always cautious to give me...

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Chocolate, Support for Tech Support, and Dancing

Chocolate, Support for Tech Support, and Dancing

I realize that it may be afternoon or even 11:54pm when you’re reading this, but it’s morning for me. So I’ll run with it. It is a beautiful morning at that! The birds are chirping. I think that it is only supposed to rain for part of the day, and I have a warm mug of...

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