Factotum Stories
You’ve heard enough from our web content writer. How about something more personal? Yes, it’s still about call handling stuff from time to time, but now it’s candid! Have a look through our client stories, staff achievements and secret recipes, or even some tips on travel and running a successful business.
Supported by New Anglia Local Enterprise Partnership
We are pleased to announce the completion of a recent growth and expansion project which resulted in the employment of 4 additional members of staff - including a Sales & Marketing Manager. This project was supported by New Anglia Local...
Rainy Day Activities to Stay Productive in the Office
October in England: whipping wind, steady week long drizzle, and temperatures dipping into the "where's my heavy coat?" category Whether you're self-employed or work in an office, it can be tricky to stay productive on a miserable day. The call of the cozy duvet and...
Who uses telephone answering services?
We provide virtual reception for a whole slew of business types! Carpet cleaners, podiatrists, interior designers, builders, IT support, and even a snake exhibition. But let's dig a little deeper. Since the business product or service can be just about anything, a...
Consistent Professional Service
Dear Jac, Myself and Marek would like to say thank you for your consistent professional service. As a company, we decided to use Factotum as of late February '17 as our answering facility and we are very pleased with this service. The staff are always friendly ad...
Always rely on Factotum…
"The insurance broking network is a complex communications system between customers, brokers, broker support team, and insurers. It is essential that we remain in contact with all elements at all times to ensure that we provide an excellent customer service. That is...
Networking for Charity… and donkeys
Though we pride ourselves on being an excellent virtual reception service, nothing beats some face time. That why we make an effort to meet as many of our clients as possible. We also have an everyday Open Door Policy. Our office is always open...
6 Things You Can Outsource For A More Productive Business And Happier Life
Things that make us happy: family, ice cream, Italy, steak, spa days, live music, chocolate, dancing, pets... the list goes on and on. These are just a few things people mentioned when I asked them "Quick! First thing in your mind. What makes you happy?" Interestingly...
Excellent, Prompt, Professional
“Factotum offer TBM an excellent telephone answering service. During our busy periods, if all our staff are engaged on the telephone speaking with clients we can be assured that any additional calls will be answered by Factotum. We know that all calls will be answered...
7 Tips to Up Your Telephone Game
Since this is my top 7 list, I’m going to tell you that we are especially good at #7 and all of the team is trained on #’s 1-6. For most of our clients, we work as an overflow call answering service. If all their lines are busy, mobile reception is poor, or our...
Fresh Start in February? Be a Resolution Revolutionary!
8th February is known by many names; Shrove Tuesday, Mardi Gras, Pancake Day… A less popular factoid is that it is the last day before the Lenten Season. For all you heathens out there, Lent represents the 40 days and nights Jesus spent in the wilderness battling...
Teamwork is the way forward
Over the past couple of weeks life has taken me all over, emotionally and geographically. Bristol, London, the East Anglian coast, happy, frustrated, and darn right pissed off (on more than one occasion). Let’s start with Bristol and work our way to pissed off…...
A fantastic service…
Dear Jac, Just a quick note to say thank you so much for the service you and the girls at Factotum provide. I have been stunned at how its changed the way we work and how much more professional our appearance to customers has become. I was always cautious to give me...
Chocolate, Support for Tech Support, and Dancing
I realize that it may be afternoon or even 11:54pm when you’re reading this, but it’s morning for me. So I’ll run with it. It is a beautiful morning at that! The birds are chirping. I think that it is only supposed to rain for part of the day, and I have a warm mug of...