0333 772 0692

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**Telephone Answering In A Crisis**

‘Crisis Ready or Crisis Chaos?’

Even before the Covid crisis, we understood how busy it can be in a care home and the last thing you need is the phone ringing and taking you away from the job at hand. And now with the Covid crisis, we understand the strains care homes are under with staff shortages, increased workload levels, revenue disruptions and the need to focus on that job at hand without interruptions.
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Care Home Telephone Answering Services

[/et_pb_text][et_pb_text _builder_version=”4.4.7″ z_index_tablet=”500″ text_text_shadow_horizontal_length_tablet=”0px” text_text_shadow_vertical_length_tablet=”0px” text_text_shadow_blur_strength_tablet=”1px” link_text_shadow_horizontal_length_tablet=”0px” link_text_shadow_vertical_length_tablet=”0px” link_text_shadow_blur_strength_tablet=”1px” ul_text_shadow_horizontal_length_tablet=”0px” ul_text_shadow_vertical_length_tablet=”0px” ul_text_shadow_blur_strength_tablet=”1px” ol_text_shadow_horizontal_length_tablet=”0px” ol_text_shadow_vertical_length_tablet=”0px” ol_text_shadow_blur_strength_tablet=”1px” quote_text_shadow_horizontal_length_tablet=”0px” quote_text_shadow_vertical_length_tablet=”0px” quote_text_shadow_blur_strength_tablet=”1px” header_text_shadow_horizontal_length_tablet=”0px” header_text_shadow_vertical_length_tablet=”0px” header_text_shadow_blur_strength_tablet=”1px” header_2_text_shadow_horizontal_length_tablet=”0px” header_2_text_shadow_vertical_length_tablet=”0px” header_2_text_shadow_blur_strength_tablet=”1px” header_3_text_shadow_horizontal_length_tablet=”0px” header_3_text_shadow_vertical_length_tablet=”0px” header_3_text_shadow_blur_strength_tablet=”1px” header_4_text_shadow_horizontal_length_tablet=”0px” header_4_text_shadow_vertical_length_tablet=”0px” header_4_text_shadow_blur_strength_tablet=”1px” header_5_text_shadow_horizontal_length_tablet=”0px” header_5_text_shadow_vertical_length_tablet=”0px” header_5_text_shadow_blur_strength_tablet=”1px” header_6_text_shadow_horizontal_length_tablet=”0px” header_6_text_shadow_vertical_length_tablet=”0px” header_6_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px”]In an industry where communication, cost management, staff levels and customer service delivery has never been so important, by partnering with Factotum you can be confident that your office or reception is able to achieve maximum performance and efficiency.

Our Care Home package means that we will manage your inbound resident enquiry and business calls in a structured and managed way that enables you to get on with all those essential daily tasks without interruption. We seamlessly answer your calls in your brand, take caller details and provide you with a detailed email for you to call back at your convenience leaving you free to get the job done!

Factotum provides outsourced telephone answering services to the Care Home, Medical and Clinical sector. Our telephone answering services gives you the flexibility and control to manage your inbound calls as you require:

 

 

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Care Home Call Management   (Office Hours)

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£99-£199 one-off set up

(Subject to no. of lines and staff)

 

£49.95 per month

(8.30am-5.30pm Mon-Fri)

 

2p per second billing

(Only charged in times of usage)

 

Call Transfers if applicable

5p per minute to landline 10p per minute to mobile

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Care Home Call Management   (All Hours)

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£99-£199 one-off set up

(Subject to no. of lines and staff)

 

£69.95 per month

(Office hours + any other)

 

2p per second

(8.30am-5.30pm)

2.5p per second

(Evenings / Weekends)

 

Call Transfers if applicable.

5p per minute to landline 10p per minute to mobile

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Have Questions?
Call us 0333 772 0692

or Request a Call Back
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Direct Debit

Under the Direct Debit Guarantee Scheme, we require an original instruction to your bank.

Simply click the image below to download a copy of the Direct Debit mandate then print, complete and return to Factotum Ltd, Unit 8 Swan Lane Business Park, Exning, Newmarket, Suffolk, CB8 7FN

Company Registration No: 444 57 88
VAT Registered: 798 5510 76

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CONTACT US
Factotum Limited
6 The old Railway Station
Green Road
Newmarket
Suffolk
CB8 9WT
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In order to support our continued growth Factotum received a grant through the New Anglia Small Grant Scheme, which is part funded by the European Regional Development Fund.
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